Effective Date: May 29, 2026

Rouge Notary & Tax Services respects your privacy and understands that clients may provide personal, financial, family, property, tax, estate-planning, and document-related information in connection with requested services. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, appointment and contact methods, payment tools, ordinary service intake, and tax-related third-party systems.

By using this website, requesting services, scheduling an appointment, submitting an intake form, or communicating with Rouge Notary & Tax Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide, including:

Name, phone number, email address, and mailing or residence address;
Appointment details and service requests;
Identification-related information needed to evaluate or complete a notarial act;
Family, marital, succession, property, estate-planning, trust, or document-preparation information;
Information submitted through Rouge website forms, service intake, or a tax-related third-party portal;
Tax-related information submitted for tax preparation or tax-related services;
Payment, invoice, and transaction information;
Messages, emails, texts, calls, uploads, forms, or other communications sent to Rouge.

We may also collect limited technical information automatically, such as browser type, device type, IP address, pages visited, date and time of access, referral source, and basic website usage data.

2. Online Intake and Tax Portal Information

Rouge may use website forms, email, phone, text, appointment tools, or other ordinary intake methods to collect the information needed to review a notarial or document-service request. You should provide only information reasonably related to the service requested.

For tax services, Rouge plans to use a secure third-party Tax Portal beginning later in 2026. The Tax Portal will be limited to tax-related intake, document exchange, status updates, and filing workflow. It is reserved for tax services and is not used for Rouge notary or document matters.

The third-party Tax Portal may collect identity, contact, financial, tax-document, dependent, business, and other information needed for tax preparation or authorized tax services. The portal provider may process or store information under its own privacy policy, security practices, and terms in addition to this Rouge policy.

Submitting information electronically does not guarantee that Rouge will accept a matter, complete a document, meet a deadline, or provide a particular professional service. Rouge reviews the requested service and determines the appropriate next step.

3. How We Use Your Information

Rouge may use collected information to:

Respond to inquiries and communicate with you;
Schedule, confirm, reschedule, or complete appointments;
Review requested services and determine what information is needed;
Prepare, review, organize, or complete documents within the scope of Rouge services;
Provide notarial, tax, estate-planning intake, succession, real estate, title, vehicle, business, or related services;
Maintain business, tax, accounting, notarial, compliance, and client records;
Send invoices, receipts, reminders, confirmations, or service-related notices;
Protect Rouge, clients, website users, and business systems from fraud, abuse, unauthorized access, or misuse;
Comply with legal, regulatory, tax, notarial, recordkeeping, or law-enforcement obligations.

4. Tax-Related Information

If you request tax preparation or tax-related services, Rouge may collect sensitive financial and tax information needed to evaluate or complete the requested service. This may include income information, deductions, dependents, filing details, tax forms, identity information, and other information you provide for tax-related purposes.

Tax-related information is used only for the requested tax service, related communication, business recordkeeping, compliance, and legally required purposes.

5. Appointments, Payments, and Third-Party Tools

Rouge may use third-party service providers to operate or support appointments, payments, email, hosting, website security, intake forms, maps, analytics, communications, and other business functions. These providers may include, without limitation, scheduling platforms, payment processors, email providers, hosting providers, domain providers, security services, and website tools.

Examples may include Square for appointment scheduling or payment processing, Microsoft or GoDaddy for email and domain-related services, DigitalOcean or other hosting providers for website hosting, Resend or similar services for email notifications, and Google or similar providers for maps, reCAPTCHA, analytics, or embedded website functionality.

Third-party providers may collect, process, or store information according to their own privacy policies and terms. Rouge is not responsible for the privacy practices of third-party websites or services that are not controlled by Rouge.

6. Email, Text, and Phone Communications

If you contact Rouge by email, text message, phone, website form, appointment request, or intake tool, Rouge may use that information to respond to you and provide requested services. Standard message and data rates may apply to text communications.

Please avoid sending unnecessary sensitive information by regular email or text unless Rouge has specifically requested it or you understand the risks of that communication method. Email and text messages may not be fully secure.

7. How We Share Information

Rouge does not sell your personal information.

Rouge may share information only when reasonably necessary to:

Provide requested services;
Communicate with you or another person you authorize;
Process payments, appointments, invoices, or service requests;
Work with service providers who support Rouge business operations;
Comply with applicable law, court order, subpoena, tax requirement, notarial obligation, or lawful request;
Protect Rouge, clients, website users, business systems, or legal rights;
Address fraud, security incidents, unauthorized access, or misuse.

8. Security of Information

Rouge uses reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, disclosure, alteration, loss, or misuse. These safeguards may include password protection, access controls, secure hosting, encrypted website connections, limited access to client information, backups, and other reasonable security practices.

However, no website, server, email system, text message, electronic storage system, or internet transmission can be guaranteed to be completely secure. You submit information electronically at your own risk.

9. Data Retention and Destruction

Rouge retains information for as long as reasonably necessary to provide services, maintain business records, comply with tax, notarial, legal, regulatory, insurance, accounting, and recordkeeping obligations, resolve disputes, and protect business rights.

When personal information is no longer reasonably necessary to retain, Rouge will take reasonable steps to destroy, delete, erase, or otherwise make the information unreadable or undecipherable, consistent with applicable law and business needs.

10. Data Breach or Security Incident

If Rouge discovers a security incident involving personal information, Rouge will take reasonable steps to investigate, contain, and respond to the incident. When required by applicable law, Rouge will provide notice to affected individuals or appropriate authorities.

11. Cookies and Website Technologies

This website may use cookies, pixels, scripts, analytics tools, embedded content, maps, security tools, or similar technologies for basic website operation, security, performance, scheduling, analytics, advertising measurement, or user experience.

You may control or disable cookies through your browser settings. Some website features may not function properly if cookies or scripts are disabled.

12. Links to Other Websites

This website may link to third-party websites, including scheduling, payment, social media, maps, government, resource, or partner websites. Rouge is not responsible for the content, privacy practices, policies, or security of third-party websites.

13. Children's Privacy

Rouge services are intended for adults. Rouge does not knowingly collect personal information directly from children through this website without appropriate adult involvement. Information about minor children may be collected from a parent, guardian, tutor, testator, client, or other authorized adult when relevant to requested services, such as estate-planning intake, succession, tax, or document preparation.

14. Client Responsibilities

You are responsible for providing accurate, complete, and current information. Do not submit information about another person unless you are authorized to do so or the information is necessary for the requested service.

Do not submit emergency, urgent, or time-sensitive requests through the website or a linked tax portal. Website forms and intake tools are not monitored continuously and should not be used for emergencies.

15. Professional Scope and No Attorney-Client Relationship

Rouge's Louisiana civil-law notary services do not create an attorney-client relationship. In connection with notarial documents, Rouge does not represent a client as an attorney or legal counsel, litigate disputes, or appear as counsel in court. Matters requiring attorney representation or services reserved to licensed attorneys should be handled by a licensed attorney.

Rouge's tax services are separate from its civil-law notary services. When Rouge or the individual providing the service is authorized under applicable federal or state law, tax services may include tax advice, tax opinions, and representation before the Internal Revenue Service or other taxing authorities. The scope of any tax representation depends on the credential and authority of the tax professional handling the matter.

16. Your Choices

You may contact Rouge to request correction of inaccurate contact information, ask questions about information you submitted, request a copy of certain information where reasonably available, or ask Rouge to stop contacting you for nonessential communications.

Some information may need to be retained for business, legal, tax, notarial, compliance, insurance, dispute-resolution, or recordkeeping purposes.

17. Changes to This Privacy Policy

Rouge may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or Rouge services after an update means you accept the updated Privacy Policy.

18. Contact Information

Questions about this Privacy Policy may be directed to:

Rouge Notary & Tax Services
Email: service@louisianarouge.com
Phone: (318) 516-3774
Website: www.louisianarouge.com

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